Privacy notice

Chronicle Website Privacy Notice

Effective Date: January 24, 2018

Chronicle respects your right to privacy. This Privacy Notice applies to personal information that we collect through our website at www.chronicle.security (“Website”). It explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights.

If you have any questions or concerns about our use of your personal information, please contact us.

Quick links

We recommend that you read this Privacy Notice in full to ensure you are fully informed. However, if you only want to access a particular section of this Privacy Notice, then you can click on the relevant link below to jump to that section.

What does Chronicle do?

Chronicle is an enterprise software company focused on the areas of security, information and analytics. Chronicle is headquartered in the United States with subsidiaries in Ireland and Spain. Our products and services provide customers with information and tools to combat cybercrime.

What personal information does Chronicle collect and why?

The personal information that we may collect about you broadly falls into the following categories:

Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors. Some of this information may be collected using cookies and similar tracking technology.

How do we use the information that we collect?

We use the information we collect from our Website to protect our users, provide, maintain, protect and improve our Website, as well as our products and services and recruit and hire talent.

When you contact us, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming events, changes or improvements.

We may use information collected from cookies and other technologies to improve your user experience and the overall quality of our Website.

We will ask for your consent before using information for a purpose other than those set out in this Privacy Policy.

Who does Chronicle share my personal information with?

We may disclose your personal information to the following categories of recipients:

How does Chronicle keep my personal information secure?

We use appropriate technical and organizational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.

International data transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).

Our servers are located in many countries around the world, and our subsidiaries and third party service providers and partners operate globally. This means that when we collect your personal information we may process it in any of these countries. However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Notice.

Data retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your data protection rights

If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the details provided under “How to contact us.”

Updates to this Privacy Notice

We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.

How to contact us

If you have any questions or concerns about our use of your personal information, please contact us at: privacy@chronicle.security.